I don't think it's ever too late to think about accessibility and improve your product for people who need it. It just gets more expensive the later you do it. If you started thinking about accessibility because you got a complaint or you freaked out because of an audit, you might think, well, it's too late now. I hear you! That's okay. But it's not too late and there's no need to freak out. You're here now. And there's lots you can do to improve your situation. The cost is higher, but you...

I got this question earlier this month. I'm paraphrasing a little bit for clarity, but it goes a bit like this: We think it'd be better to start working with accessibility a bit early in the process next time. Wouldn't that save some work later on? How early is early enough? First off, yeah, it warms my heart when I hear stuff like this coming completely unprompted. So how early is early enough to start thinking about accessibility in the software development lifecyecle (SDLC)? Follow the...

If you've never had a headache so bad you needed bigger text or you've never watched a video on mute in a waiting room, of course you're going to think accessibility is about disabilities. But accessibility isn't about disabilities. It never was. This idea that it's a niche concern for a minority of "people with disabilities" is one of the most damaging myths in design history. To be honest, I have no idea if subtitles weren't built for the deaf. But I know it would have taken me longer than...